24 app Privacy Policy

What Information We Collect

24 app collects certain personal information necessary to provide you with our services. During registration, your name, email address, mobile number, and date of birth are collected. National ID or passport details may also be requested for identity verification purposes. Payment method information is collected for financial transactions, however full card numbers are never stored. Your device information, IP address, and browsing activity may also be automatically recorded while you use the platform.

Purpose of Data Use

Collected information is used solely to provide you with better services. It is essential for account management, transaction processing, and customer support. Data is analyzed to ensure platform security and prevent fraud. It may also be used to display personalized content and offers based on your preferences and experience. Necessary data is also used to fulfill legal obligations and meet the requirements of regulatory authorities.

Data Protection & Security

24 app uses industry-standard SSL encryption technology to protect your data. All information stored on our servers is kept in an encrypted state and protected from unauthorized access. Regular security audits and penetration testing are conducted to identify and address vulnerabilities in our systems. Employee access to data is strictly controlled, and only authorized personnel can view your information. In the event of a security breach, we will immediately notify you and the relevant authorities.

Data Sharing with Third Parties

24 app never sells or rents your personal information. Limited data may be shared with trusted third parties for payment processing, identity verification, and technical services. These partners are contractually bound to uphold our privacy standards and may not use your data for any other purpose. In the case of legal orders or government directives, data may be provided in compliance with applicable law. We always maintain full transparency regarding any such data sharing.

Cookies & Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience. Session cookies are used to maintain your login state and ensure security. Performance cookies help us understand which parts of the site are used most. You can control or disable cookies at any time through your browser settings, though some features may become limited as a result. We do not use any third-party advertising tracking cookies.

Your Rights

Under applicable Bangladesh law, you have several important rights regarding your own data. You may request a copy of the information we hold about you at any time. You also have the right to request correction of any inaccurate or incomplete information. In certain circumstances, you may request deletion of your data or restriction of its processing. To exercise these rights, contact our support team and we will respond within 30 business days.

Policy Changes

24 app reserves the right to update this privacy policy as needed. For significant changes, advance notice will be provided via your registered email or through the platform. Continued use of the platform after a revised policy is published will be considered your acceptance of the new policy. We will always display the date of the latest update on this page so you can easily stay informed of any changes. Our support team is always available for any questions regarding the privacy policy.